#AskUsAnything

We’re out here dropping some FAQs! Read on to learn more about who we are, how we work, and how to enhance your Copy Magic Creative experience!

Why are you called Copy Magic Creative?

 

Why not? The world needs a little more magic!

Okay, okay. Here’s the thing: we’re not really “woo-woo”… but we are just a little bit “woo.” We believe in setting intentions, cultivating mindfulness, and the power of positivity. We aim to manifest awesomeness and leave audiences spellbound. (Plus, we think that sparkly crystals + black cats are super pretty 😍).

What is your process?

 

Once you’ve filled out our contact form with your deets, we’ll determine whether we’re a good fit for the creative work you need. If the stars align (yay!), we’ll reach out to chat about the scope and deadline of your project (via Zoom or email, depending on your preference).

Next, we’ll send over a proposal that will include pricing, deliverables, and terms. Upon your approval, you’ll receive an invoice, a contract, and an intake questionnaire that will help us get to know you, your offer, and anything else that will help us write kick-ass copy for your brand.

We’ll complete the work by your deadline and send it over for review, at which point you’ll have the opportunity to request one round of edits to the copy. Once it’s finalized, you’re free to show it off anywhere you like!

Which payment options do you offer + what are your terms?

 

We can accommodate credit cards and Interac e-transfers. Payment is accepted in advance of commencing work. Monthly retainer invoices are sent out at the end of the month and we require 30 days notice to terminate a monthly contract.

How should I prepare for my discovery call?

 

Leading up to our call, take a few minutes and be sure that you’re clear on what you’d like to accomplish through working with us!

For example:

If you’re looking for website copy, prepare a list of the content you need.

If you’re looking for blog posts, know how long you’d like them to be and brainstorm a few topic examples.

If you want help keeping your mailing list poppin’, bring a few examples of the type of content and/or vibe that inspires you.

Have an idea of your deadlines, even if they’re soft. And brew up a latte or cup of tea just before the call—we love a good coffee date with new friends!

How will I receive my deliverables?

 

We use Google Docs for all deliverables. If you have feedback or edit requests, you may submit them in the shared Google Doc using the Comment or Suggesting functions, or send them via email.

I have to add your copy to my platforms myself, right?

 

Yup! We’re just the wordsmiths, your team takes care of the tech. But we may be able to accommodate a formatting request or two (that’s something to bring up during your discovery call!).

Hey, why do introverts get their own page??

 

We’re very familiar with the challenges faced by introverted entrepreneurs! In an online space that heavily favours extroverts, we want to make sure that introverts have access to the support and resources they need to shine.

(Don’t worry, extroverts! We love you, too!)

You know that political stuff on your About page…is it actually important?

 

Yes, absolutely. We believe in inclusivity, kindness, and respect. We have a diverse team and a zero-tolerance policy when it comes to hate speech and disrespect. We’re happy to work with people who share our values!

Do you guarantee results?

 

Any creative who guarantees that their deliverable will “boost your sales by 220%” or some other metric is, at best, fooling themselves. We cannot and do not guarantee any specific results.

What we do guarantee is that we will strive to deliver results that you will love. We’ve designed intake questionnaires to help us better understand you, your brand, your dream clients, and your offers. We schedule strategy calls to learn about your goals. And we offer opportunities for you to supply feedback and request edits. Your best results occur when you are engaged and candid during the time that we work together!

What are you listening to?

 

Great question! Check out our mixtapes on Spotify!

Ready to make some magic?